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This is how we process your order

You can place an order in several ways.

Step 1 - Place your order

plaats uw bestellingYou can place your order in several ways: 1. On our website www.hardware.eu 2. By fax to number +31 314-674190 or by e-mail to sales@hardware.eu

Step 2 - Your order is prepared for shipment

uw bestelling is onderwegYour order is getting ready for shipment or is placed in back order until release. When the website indicates internal stock, we usually ship the orders within 48 hours. In case external stock, we usually ship within 1 or 2 weeks. In some exceptional cases it may take longer. You will of course be informed over the status of your order.

Step 3 - You receive your order

ontvangst bestellingYou receive the order from one of our carriers. Usually this is UPS of DHL.  In some exceptional cases it may take longer. You will of course be informed over the status of your order.

Step 4 - Payment

betalingIf you did not make the payment before receiving the order, you will now make the payment within 30 days of receiving the products. Some Government Organizations and Universities have a payment term of 60 days.